Business Process Reengineering (BPR) for Operational Excellence 

Mapping Processes to Drive ERP Success

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ERP projects fail most often because businesses try to digitize the way they work today — including outdated, redundant, and overly complex processes. Instead of simplifying, ERP ends up automating inefficiency and creating frustration for users. 
Cuneiform’s Business Process Reengineering (BPR) services ensure your ERP project builds on strong foundations. By mapping the current state, designing a realistic future state, and envisioning an ideal state, we help organizations eliminate unnecessary processes, reduce complexity, and prepare employees for successful ERP adoption. 

Why Process Mapping is Critical 

ERP adoption is not just about technology — it’s about people using systems to do their jobs better. Without process mapping: 

  • Inefficiencies and workarounds from legacy systems get embedded in ERP 
  • Teams resist ERP because it feels like extra steps, not simplification 
  • System design workshops stall, defaulting to “how we’ve always done it” 
  • Employees feel excluded from defining how ERP will impact their work 

With structured process mapping, you: 

  • Create transparency and a shared understanding of how work is done 
  • Identify and remove bottlenecks, redundancies, and unnecessary legacy tasks 
  • Build ownership by involving employees in shaping future processes 
  • Provide ERP teams with a clear blueprint for configuration and adoption 

Current, Future, and Ideal States 

Our three-step framework ensures ERP supports not just “what you do today,” but “what you should be doing tomorrow.” 

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Current State 

We document existing workflows across functions using workshops, process mining, and value stream mapping. This captures both formal processes and informal workarounds that frustrate employees and lead to poor ERP adoption. 

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Future State 

We design practical workflows that are achievable in the near term, simplified where possible, and aligned with ERP best practices. These processes balance efficiency, compliance, and operational reality. 

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Ideal State 

We help leadership and frontline teams envision what processes could look like if legacy limitations and outdated practices were removed. This is where unnecessary steps — approvals, reports, or reconciliations that only exist because of legacy systems — are surfaced and eliminated. The ideal state creates a vision for simpler, more effective operations, and serves as a powerful change management tool by showing employees how their work could be easier and more meaningful. 

Our BPR Approach 

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1. Discovery & Workshops

Capture workflows from multiple perspectives (operators, supervisors, managers).

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2. Value Stream Mapping

Analyze flow to highlight waste, redundancies, and delays.

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3. Process Mining & Validation

Use data to verify how processes actually run versus how they’re described.

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4. Gap Analysis

Identify misalignments between current workflows, ERP best practices, and business goals.

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5. Future-State Design

Create simplified, ERP-aligned processes that users can adopt more easily.

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6. Ideal-State Visioning

Highlight what can be removed, automated, or reimagined to guide long-term transformation.

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7. KPI Alignment & Visual Management

Build metrics and dashboards to track adoption and sustain improvements.

Business benefits of automation & low-code solutions

  • Accelerated Time to Market: Rapid application delivery reduces development cycles from months to weeks or days.
  • Increased Productivity: Automation eliminates repetitive manual activities, freeing staff for higher-value work.
  • Enhanced Flexibility: Agile platforms support quick changes as business requirements evolve.
  • Reduced IT Backlog: Citizen developers can build apps, easing demand on IT resources.
  • Smoother Cloud & ERP Upgrades: Decoupled low-code apps minimize customizations inside core ERP, improving maintainability.

Why partner
with Cuneiform?

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Expertise in industrial automation.

Proven experience automating manufacturing and industrial workflows.

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Certified low-code specialists.

Hands-on expertise with Novacura and other leading platforms.

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Integrated digital strategies.

Strong alignment with ERP, IoT, AI, and analytics solutions.

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End-to-end service.

From initial assessment and design through deployment and post-launch support.

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Focus on business impact.

Targeted solutions that deliver measurable efficiency and innovation gains.

Ready to accelerate your digital transformation?

Unlock operational agility and innovation with Cuneiform’s Automation & Low-Code Application Development services. Contact us today to schedule a consultation and start building smarter, faster, and more flexible industrial solutions.

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